Oct 17, 2024 · I pay $115 per month for internet and Xfinity won't even tell me when they are going to restore my service, which I count on for my job. This is the kind of corporate behavior that enrages consumers. Zero service, no accountability, a …

Oct 10, 2024 · I have went through 3 hurricanes and it is always the same! Xfinity/Comcast does not take these storms serious!!! The electric company has the hard job. They even put the poles.I always get electric then 2 - 6 weeks later I get internet! Why you have 4000 electric trucks and only 6 guys for a whole county working Xfinity so it takes them a month.

Jan 1, 2025 · Under the Seasonal Convenience Plan, the customer’s Xfinity Internet service is suspended, which means they only have access to existing email accounts and the ability to create more Xfinity IDs. Customers can choose to upgrade to the Seasonal Internet Access plan for an additional monthly fee which offers 3 Mbps download and 2 Mbps upload ...

Mar 28, 2025 · Over the year I've had XFinity, I've been quite pleased with the experience you've delivered. My daughter and I are both remote, full time workers. We depend on reliable internet access for our income. Why has this service quality deterioration occurred, and what are you doing about it? Additionally - can I get credit against my bill for lost ...

Jan 24, 2025 · Unfortunately, when I go to the Plan Builder and select only the $79 500 Mbps service I want to keep, the Xfinity system WILL NOT allow me to continue. It flags a message "please select a service to replace each service within your current plan" - which is INCREDIBLY frustrating, as I should not have to bother a CS agent to do this.

Mar 20, 2025 · Customer Service. Customer Service ... 1 Message. Thursday, March 20th, 2025 11:00 PM. Xfinity internet ...

Nov 10, 2024 · Customer service reps (internet essentials rep, retention dept rep, tech support rep, fraud security dept level 2) were unable to cancel the unauthorized second internet line account because they couldn’t contact that person through the phone numbers on the unauthorized account (no email on the account either) to confirm their address.

Mar 19, 2025 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it

Jan 19, 2025 · Thanks for working with our team to get the NOW internet account set up and working, @user_pqfi0w! For community knowledge, we set up a pending disconnection on the post paid internet account. That allows you to sign up for the NOW internet service.

Nov 29, 2024 · Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 0 XfinityThomasA