We’re all shopping more online as consumer behaviour shifts
Jul 7, 2021 · The consulting and accounting firm's June 2021 Global Consumer Insights Pulse Survey reports a strong shift to online shopping as people were first confined by lockdowns, …
What's behind the Middle East's boom in digital payments?
Mar 3, 2025 · The Middle East is the fastest-growing real-time payments market globally. This digital revolution is being driven by demand-side factors, such as the region’s young, tech …
Fake online reviews cost $152 billion a year. Here's how e …
Aug 10, 2021 · Translating this into economic impact, the direct influence of fake online reviews on global online spending is $152 billion. This problem can be further broken down into the …
Financial education: What 'buy now, pay later' really means
Jun 6, 2025 · Innovative financial products like buy now, pay later (BNPL) can offer flexibility. But more innovation and access must be combined with financial education.
Meet the AI agents defining the new customer experience
May 21, 2025 · The online buying process is a suboptimal experience for many people, with 75% saying they find it frustrating. But the emergence of AI agents will change everything about …
How explainable AI is improving 'buy now pay later' schemes
Sep 14, 2022 · 'Buy Now Pay Later' is increasing in popularity as well as risks but banks can use the trust they have with customers and explainable AI to make it work.
30 visions for a better world in 2030 | World Economic Forum
Oct 29, 2019 · From cutting violence in half to turning the whole economy circular, a set of optimistic predictions drawn from global experts in the World Economic Forum's Global Future …
COVID-19 has reshaped last-mile logistics, with e-commerce …
New York, USA, 29 April 2021 – COVID-19 has shifted the way people buy goods, accelerating the rise in online shopping and e-commerce deliveries. According to a new report from the …
How TikTok is boosting book sales | World Economic Forum
Mar 11, 2022 · How digital influencers in the #BookTok community helped drive print book sales in the US to a new record in 2021.
Consumer choice vs brand loyalty: how to resolve the tension
Jan 13, 2025 · Overwhelming consumer choice is affecting consumer purchasing decisions and loyalty. How can consumers make the right choice and how can brands help them?