Integrating with various communication channels further enhances its effectiveness, making it a versatile tool for any support team. Zoho Desk is distinguished by its sophisticated AI capabilities ...

The data-theft extortion group known as Luna Moth, aka Silent Ransom Group, has ramped up callback phishing campaigns in ...

Some of the software options included in the list are Zoho Desk, Spiceworks Cloud Help Desk, and Zendesk. PCMag has also conducted tests and rated the top help desk software for customer tickets.

Now, of course Zoho has solved much more than CRM. And with Zoho Desk, it looks geared up to give a big fight to customer support players like Freshdesk and Zendesk. Sridhar firmly believes that ...