The surge of AI-powered chatbots has changed how we deal with customer service. No more waiting in long phone queues or hanging on for an email reply. Just type a question into the live chat box, and ...

A medical virtual receptionist offers a modern solution to healthcare’s constant problem of providing quality patient care ...

Every interaction with a customer is now important to the business. It happens to all of us, but it’s devastating when you consider whether your a small law firm, a fast growing startup or a ...

Abu Dhabi, UAE: ADGM, the international financial centre of the UAE capital, Abu Dhabi, proudly announces the launch of the Virtual Sell and Purchase, the first-of-its-kind real estate service, which ...

There are few things more frustrating than experiencing a poor signal on your cell phone. From dropped calls ... things you can do to avoid poor cell service interfering with your day-to-day ...

Social Security recipients should know about two phone service changes that started Monday. • Need to change your direct deposit info? Changes to direct deposit information must now either be ...

Unlike traditional phone lines, virtual phone services operate via the internet through service providers’ servers. They can be used on all types of connections, including LTE and 5G, as well as ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how ...

Social Security's acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency's telephone customer service can "suck." "We need to show how bad we ...

Nancy Mace chose to phone it in. There was no advance public notice, no social media posts promoting the question-and-answer event that unfolded shortly after 6 p.m. April 8 — just a sudden ...