They seek providers to help them implement ServiceNow modules, including IT service management, HR service delivery and customer service management, and reach long-term goals such as aligning ...

Enterprise adoption of ServiceNow is surging in Asia Pacific as companies in the region embark on digital transformation and workflow modernization initiatives, according to a new research report ...

The announcement was made during Knowledge 2025, ServiceNow’s annual customer and partner event. The integration aims to provide a comprehensive, AI-driven solution for customer service and IT ...

In a bold move to challenge the status quo, ServiceNow reimagines CRM for the AI era to sell, fulfill, and service on one unified platform to drive exceptional end-to-end experiences. AI-powered ...

Santa Clara, California and London, UK – Vodafone Business and ServiceNow (NYSE:NOW), the AI platform for business transformation, today announced an expansive five‑year strategic collaboration to ...

By bringing together NICE’s AI-driven customer service automation and ServiceNow’s robust AI platform, we’re enabling businesses to streamline their operations and deliver fully automated ...

(Ravenna Photo) Seattle startup Ravenna has raised $15 million from top-tier venture capital firms and notable angel investors to streamline how companies handle internal help desk requests.

with ServiceNow’s customer relationship management (CRM) and IT Service Management (ITSM). The announcement was made during Knowledge 2025, ServiceNow’s annual customer and partner event. The ...

This article explores how enterprises can integrate these technologies to optimize help desk and other customer service operations. Using a text classification model trained on historical data ...