Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...

Software Market was valued at USD 15,828.51 million in 2024 and is projected to reach USD 62,175.53 million by 2032, ...

This post offers five strategies to boost productivity, strengthen connection, and show that great work can happen anywhere.

247connect is from NetSupport, an international based software developer that has pioneered remote support technology for ...

On a busy day, the office is roughly 75% full, Bentley says, so there's never been a desk shortage. Seating is arranged in ...

Microsoft is giving its Windows web app much-awaited overhaul; gets new features and improvements with latest update.

RSA has unveiled several new security innovations designed to prevent help desk scams and enhance passwordless security environments, building on the company’s recent FIDO2-certified authentication ...

The data-theft extortion group known as Luna Moth, aka Silent Ransom Group, has ramped up callback phishing campaigns in ...

Tom Fenton tests MacStadium's remote macOS desktops and finds a smooth, high-performance experience -- despite Apple's ...

For a more permanent solution when it comes to creating a micro office, a free-standing, double-sided display shelf can help ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Tim Porter, managing director at Madrona, said his firm has looked at other startups building software for help desk support. But he said Ravenna stood out with its deep Slack integration and ...