Construction sites are hazardous, but the real risk may be delay in care. Onsite clinics offer faster treatment, lower costs, ...

One of the most essential tools for call center QA is call recording and transcription ... agent performance, adherence to scripts, and resolution rates. Call scoring and evaluation software ...

HAMPTON, Va. — A new government report is highlighting a variety of concerns at the Hampton VA Medical Center. This, of course, comes as the Trump Administration makes cuts to the Department of ...

In this episode, Dr. Hannah Asher faced a complex medical decision based on high stakes as a pregnancy-related problem struck her sister Lizzy. While that's happening, Drs. Mitch Ripley and John ...

Participants can register online for the call to receive dial-in information, and a live and archived webcast will be available on the company's website. Outset Medical is known for its innovative ...

The office building at 2000 Bluffs Drive is pictured in September 2024. A portion of the property that was home to a former call center — and at one point was considered as a location for ...

SHARON, Pa., (WKBN) — Sharon Regional Medical Center is moving forward with its reopening plans. The Pennsylvania Department of Health has given the OK to resume operations in the operating room ...

On Saturday around 8:15 p.m., the parents of 34-year-old Ali Rasheed Washington, of Milledgeville, called 911 for a medical assistance call, the GBI said. Medical responders and two Milledgeville ...

DOCOMO Pacific on Friday unveiled its expanded call center operations in Gualo Rai, creating 29 additional jobs for local residents. Since its opening in September last year with just 10 telemarketers ...

(WFRV) – For emergency medical services personnel ... getting their training at the sim center. “Instead of being anxious about going on their first call, this will give them a little bit ...

Eisenhower Medical Center, long considered one of the Coachella Valley’s leading healthcare providers, is now under the microscope for two very different reasons—patient care and a high-stakes legal ...

NEW BEDFORD, Mass. (WPRI) — The former U.S. Marine convicted of killing a New Bedford woman 45 years ago may soon be out on parole. The Massachusetts Parole Board determined Monday that 70-year ...