Cyberattacks on Britain's Marks & Spencer and Co-op Group started with hackers impersonating employees while contacting the ...

They have advised organisations to “review help desk password reset processes” and pay particular attention to “admin” accounts, which generally have more access throughout a company’s ...

IT help desk workers at the Co-op and Marks & Spencer were tricked into giving hackers access to their companies' systems to ...

The “social engineering” attack on the Co-op allowed cybercriminals to reset an employee’s password before breaching the network, with a similar tactic used against M&S, sources revealed to ...

Mark Zuckerberg has a new way to invade your privacy: a creepier version of ChatGPT.

Despite being AI-centric, Dante also covers essential help desk features. It supports multi-channel deployment – for example, you can integrate Dante chatbots into your website, Facebook Messenger, ...

The third King’s Awards for Enterprise has recognised 24 North West companies. Winners feature in the three categories of ...

Follow Broadway director and choreographer Camille A. Brown as she elevates the possible with bold explorations of movement.

Without action, vital services could fail after a cyber attack.Traffic lights out. Trains halted. Water cut off to households ...