The shift from deploying AI has started reflecting on the IT services firm’s hiring strategy, as Hexaware plan to soon experiment with deploying agentic AI solutions at its internal helpdesk functions ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

RSA is approaching passwordless as a broader platform capability and not simply a convenient new form of authentication.

RSA has unveiled several new security innovations designed to prevent help desk scams and enhance passwordless security environments, building on the company’s recent FIDO2-certified authentication ...