In 2024, a lot of help desk mobile apps stand out for their innovative features and user-friendly designs. These apps cater to various business needs, from small teams requiring simple solutions ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

The Technology Help Desk provides tech support to the community virtually, in person or by telephone. For support, visit the Brandeis Service Portal, email [email protected] or call 781-736-4357 from ...

proudly marks the third anniversary of its game-changing Virtual Help Desk (vHD). Since its release in April 2022, vHD has transformed the way schools and districts access technical support ...

CAI, a global services firm, announced today it earned the gold Stevie ® Award for Best Technical Support Solution in ...

which launched a statewide student-run help desk. Students resolve support tickets within their districts and through the statewide call center while gaining skills and completing technical ...

The high school operates the help desk as an honors-level course for a dozen students, who receive 2.5 credits for a semester of participation. “They were the first line of tech support for teachers,” ...

A person who provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. A help desk analyst ...