Resolution time is the duration between when an IT issue is reported and when it is resolved. It measures how quickly and effectively the service provider can deliver a solution. Resolution time ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

(Ravenna Photo) Seattle startup Ravenna has raised $15 million from top-tier venture capital firms and notable angel investors to streamline how companies handle internal help desk requests.

Anantnag: Security personnel rush to the spot after terrorists attacked a group of tourists at Pahalgam, in Anantnag district, Jammu & Kashmir, Tuesday, April 22, 2025. At least 12 people suffered ...

Grass and vegetation against the trunk of a stone fruit tree provides a humid and secluded place for female borer moths to lay their eggs. Grass against a trunk also increases the likelihood of ...

They have advised organisations to “review help desk password reset processes” and pay particular attention to “admin” accounts, which generally have more access throughout a company’s ...

Agentic AI is more effective at resolving customer service issues and costs less than simpler generative AI and non-AI solutions, Forethought's 2025 AI in CX Benchmark Report found. "Companies using ...

The company declined to share revenue metrics. It is working with design partners including Zapier, Homebase, and Futureverse. Tim Porter, managing director at Madrona, said his firm has looked at ...

They have advised organisations to “review help desk password reset processes” and pay particular attention to “admin” accounts, which generally have more access throughout a company’s network. The ...

"Launch of a Special Train from SMVD Katra to New Delhi to assist the stranded passengers and accommodate the extra rush, a special train service has been launched. The tickets shall be available over ...