HDI, the leading organization dedicated to elevating technical support and service management across the enterprise, today ...

Along with the new security-focused AI agents, ServiceNow revealed that it’s expanding its capabilities in risk-based ...

Nutanix has come forward with the latest version of its Nutanix Enterprise AI (NAI) service. This release is said to add ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

AI innovation, enterprise growth, and a disciplined $30M investment strategy driving a strong start to the year.

New SSO feature bolsters security and streamlines access for enterprise clients, reinforcing commitment to a robust security framework. AUSTIN, Texas, May 13, 2025 /PRNewswire/ -- TrueDialog, a ...

CFOs are called on to understand their business in granular detail while also maintaining a bird’s-eye view of the company’s ...

Scale, Global Operations Targets Rapidly Expanding Remote Customer Service Industry New Offering Pioneers Intelligent Time Management, Video Monitoring, and Performance Insights Across Borders ...

ServiceNow's journey from IT service management tool to enterprise platform company has been one of the more consistent narratives in enterprise software over the past decade. While competitors have ...

Agentic artificial intelligence for customer experience startup Parloa GmbH announced today that it has raised $120 million ...

In an era in which businesses rely more and more on the cloud to drive operations, the complexity of cloud infrastructure ...

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, management and innovation ...