This focus on customization enables agents to work more effectively, improving both their performance and overall job satisfaction. Microsoft Dynamics 365 CRM provides a free trial for businesses ...

We’re continuing our commitment to simplifying support workflows and driving agent productivity with AI-first capabilities in Dynamics 365 Customer Service ... As part of this release, case summaries ...

With low-code tools that connect smoothly to Dynamics 365, even non-developers can automate workflows, build custom apps, and turn ideas into action. A flexible, scalable architecture supports growth, ...

Kore.ai, a provider of conversational and generative artificial intelligence, is partnering with Microsoft, expanding its deep integration with Microsoft's cloud and AI ecosystem. The partnership ...

Q3 2025 Earnings Call Transcript April 30, 2025 Microsoft Corporation beats earnings expectations. Reported EPS is $3.46, ...

In theUSA, a country where data has long been dubbed the new oil of the 21st century, Data Analytics services are unlocking thrilling horizons for business and technology. Here, amid Silicon Valley’s ...

Microsoft Teams received a couple of dozen new features in April 2025, and it'll be interesting to see what's coming next.

Azure’s explosive growth, in particular, stole the show. Paired with OpenAI, Microsoft is sprinting ahead in the AI race, leaving competitors scrambling. And then, even after the stock’s post-earnings ...