In a world that is increasingly globalized with international travel being a necessity for business, education, and tourism, ...

Asharami Synergy, a Sahara Group downstream company and Nigeria’s leading supplier of Aviation Turbine Kerosene, ATK, convened leading stakeholders in the aviation sector for its annual Aviation ...

It is safe to say that a steady majority of businesses have transferred their crucial operations into the online, including ...

Next event, the process mining vendor unveiled platform enhancements including Solution Suites and AgentC updates, pushing ...

Why B2B marketers need to prioritize customer loyalty and retention alongside new business to sustain revenue growth in a ...

OasisNeonSigns.co.uk has developed a new customer-centric way of designing and delivering neon signs. The customer visits the ...

A $1.5 million gift to the Sam M. Walton College of Business at the U of A established the Andy and Mary Murray Endowed Chair in the Future of Commerce.

With a solid foundation, strong brand equity, and a forward-thinking strategy, Gamma Communications continues to transform ...

Barathan Pasupathi, Chief Executive Officer, Jazeera Airways, said, "Together, we are building a future-ready platform that aligns with our growth aspirations, customer centric strategy ...

The study uses a framework which categorises technologies based on their application and impact on customer-centric processes. It identified three main technology groups: experiential ...

It's a customer-centric world. The call center customer ... Yet many still struggle with high volumes, disconnected systems, and outdated processes. Improving the contact center experience means ...