The Financial Technology (Fintech) revolution has fundamentally reshaped the banking landscape in Nigeria, bringing about a paradigm shift ...

Secure and scalable DLM plays a key role in differentiating the industry leaders as the economy continues to embrace software ...

Bank professionals largely agree that the customer experience shapes the way work is performed within their organization.

It is safe to say that a steady majority of businesses have transferred their crucial operations into the online, including ...

Customer obsession doesn’t mean saying "yes" to every individual request. This early-stage approach is unsustainable, at best ...

Davis will be responsible for leading customer-centric initiatives designed to enhance Mercury GSE’s service model, drive ...

Toronto’s population is aging and increasingly diverse. To prepare City services for the future, the next Toronto Seniors’ Strategy will have a 10-year focus. The next Toronto Seniors’ Strategy will ...

The unit engaged in multinational training to enhance interoperability and readiness for natural disaster response operations, such as hurricanes, ahead of continued exercises on the nearby island.

MANILA, Philippines — The use of male-centric methods of family planning remains low in the country, according to the Commission on Population and Development (CPD). Despite advances in the use ...

As enterprises take the next leap forward, the focus is shifting from automating tasks to building intelligence into every layer of operations ... across finance, customer service, supply chain ...

That customer-centric mindset is a must for CIOs today. “The traditional role of CIO as manager of technology and the organization’s data state are table stakes. Now CIOs have to enable ...