Stellantis-owned brands, Citroen and Jeep are trying to cater to maximum customer support and has launched the Summer Splash ...

Employees at Lowe's stores can now use AI to help answer customers' questions about products and give home improvement advice ...

Today's accountants face mounting regulatory demands alongside increasingly sophisticated cyber threats. The consequences of compliance missteps can be ...

AI phone calls are no longer a futuristic concept—they’re revolutionizing how businesses interact with customers. By combining voice technology, machine learning, and speech recognition software, ...

Breeze Customer Agent has helped thousands of customers resolve over 50% of conversations Customers are seeing value goes beyond post-purchase support, including in the discovery and buying phase ...

The first holiday that people can bid for is from May 12 to May 19, 2025. A lucky customer will win a seven-night Jet2holiday ...

The global cloud computing market in financial services is forecasted to hit $55.17 billion by the end of 2024, growing at a ...

For a logistics giant like Discordia [1] (with 2,400 employees, a fleet of 1,500 trucks, and over 2,000 drivers crossing 70+ ...

Tesla employees have largely refrained from speaking out about protests against the automaker. Matthew LaBrot wants to change ...

A union says it has faced 'significant resistance' from media giant Sky to engage with its leaders over hundreds of job losses in Stockport. The mayor of Greater Manchester, meanwhile, has described ...

AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of ...

Once upon a time, President Donald Trump and right-hand man Elon Musk agreed. But the tax laws are so complicated that ...