People don’t realize that their resume is actually hurting their chances,” says Jeannie Kim, who’s hired dozens of people as ...

A millennial used the AI tools ChatGPT and Gemini to score his résumé. He said it helped him get interviews and land a tech ...

Some founders don't focus on job applicants who check every box, but whose past experiences include transferrable skills.

The National Weather Service will resume translation services for non-English speakers starting Monday, reversing a controversial cut that came earlier this month. Damage left by a reported ...

There are some things we do every day without giving them a second thought, whether that's brushing our teeth, checking social media or looking up a phone number online when we need to get hold of a ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.