Customer experience monitoring and measurement firm Qualtrics International Inc. today introduced new artificial intelligence ...

Rocket CRM has released an announcement outlining the structure and operational capabilities of its marketing automation tools. The statement describes how Rocket CRM’s marketing automation system ...

For more than a decade, restaurant technology strategies have centered on building a “single view of the guest.” Operators invested heavily in POS integrations, loyalty platforms, CRM platforms, CDPs, ...

In April 2025, Comcast President Mike Cavanagh bemoaned that the company’s cable broadband division was “not winning in the marketplace” amid increased competition from fiber and fixed wireless ...

AI Agent brings trusted, unified customer data and AI together so marketers can activate insights without relying on engineering teams Amperity, the leading AI-powered Customer Data Cloud, today ...

Combination unites UserTesting’s category-leading insights platform with User Interviews’ leading participant recruitment to help enterprises make better decisions UserTesting, the leading provider of ...

As financial institutions move from experimentation to enterprise-wide adoption, AI is shifting from supporting technology to a driver of innovation and competitive differentiation. According to Tony ...

The customer data infrastructure powering most enterprises was architected for a world that no longer exists: one where marketing interactions could be captured and processed in batches, where ...

Freedom Mobile, the fourth-largest wireless carrier in Canada, has disclosed a data breach after attackers hacked into its customer account management platform and stole the personal information of an ...

Omnisient, the AI-powered data collaboration platform that helps banks and insurers draw new consumer insights from alternative data, today announced the close of a $12.5 million Series A funding ...

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...