In an increasingly customer-focused era, the way businesses engage their clients plays an integral role in building a sustainable relationship, driving profitability, and fostering brand loyalty. As ...

Think your loyalty perks build trust? Research shows they can actually accelerate churn when expectations aren’t met.

Investors previously lost money on Turning Point Brands when they wrongly extrapolated growth into the future. What is our ...

Judging from the evolution of consumer trends, from the expansion of ecommerce platforms offering convenience and variety in ...

While one coffee giant still dominates the landscape, several other dynamic and rapidly expanding chains are increasingly ...

Food On Demand Conference, held May 5-7 in Las Vegas, marketing leaders from a trio of franchise brands shared new and ...

Subscriptions and other tools for reaping recurring revenues will be examined, explained, dissected and analyzed at SubSummit ...

Murphy USA reported net income of $53.2 million during Q1 2025, down from $66 million during the same quarter one year ago.

In this post, we share insights from a panel discussion with CPG industry experts, Cristina Marinucci (Mondelez) and Melda ...

Skift Research reveals a growing trend of loyalty leakage across Europe where travelers favor price transparency and ...

With ‘recession indicators’ and ‘recession core’ trending online, and a shaky global economic outlook, beauty brands need to ...

Bucking first-quarter trends, the fast-casual chain reported same-store sales up 10.8%, including a 7.5% increase in traffic.