We're at a tipping point where cloud data and data products are becoming essential infrastructure for the AI era,” Domo SVP ...

Biometric digital identity verification company Daon has announced strategic partnerships with both Digital.Fi and CallMiner.

Underpinning Agentforce, and in our view fundamental to Salesforce’s strategy, is the Salesforce Data Cloud. Simply put, Data Cloud is Salesforce’s unified real-time data platform. It aggregates and ...

api dashboard frontend/ ├── src/ │ ├── app.py # Main application file │ ├── config/ │ │ └── config.py # Configuration settings │ ├── components/ │ │ ├── kpi_section.py # KPI display components ...

It’s an all-too-familiar scene in retail contact centers: frazzled employees fielding repetitive calls, juggling customer ...

The center's mission ... research on analytics and creativity. Disseminating research that can be directly actionable for our industry partners. Providing relevant mentoring for analysts and ...

Today's call centers offer businesses a wealth of valuable features to help answer customers' calls faster and provide e ...

Boris Shvarts founded Pitch Perfect Solutions after noticing problems with traditional call centers. He saw employees ...

Forget rearview metrics—chief data officers are using predictive analytics to steer goal-setting with real-time, ...

Contact centers have the potential to drive growth and strengthen customer loyalty. As customer expectations are continuously ...

2025 Adjusted EPS Guidance: $6.80 to $7.10. Verisk Analytics Inc (NASDAQ:VRSK) reported strong first-quarter results with a 7.9% organic constant currency revenue growth, driven by a 10.6% ...