Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Before you commit to a customer relationship management platform, make sure it has the features you need to grow your business and get the most out of your investment.

Less than a month out from PegaWorld 25, Paul Greenberg and I, (aka The CRM Playaz), have our annual pre-conference visit from Founder and CEO Alan Trefler. We get a taste of what to expect when we ...

Let’s be honest: picking the right CRM can feel like just another headache on your list. Too many businesses jump into systems that promise the world but end up making life harder. CRM Squirrel was ...

This playful approach, aligning with the 'Micromance' trend, prioritises small, meaningful experiences. Experts suggest themed dates break down barriers, fostering genuine interactions and helping ...

The city says the approach reflects a form of “tough love,” aimed at long-term self-sufficiency. “This is a very tough-love approach to helping people,” said Aurora Mayor Mike Coffman.

Its lightweight approach makes it especially good for organizations with limited or no prior CRM experience. If you already use some of the software on its integrations list, you should also ...

Our students are our customers, our faculty, our staff, our community, with Grand Rapids, it’s just really a customer approach.” Globoker brought attention to the improvement and efficiency he brought ...

A new whitepaper released by global investment institution Lighthouse Canton emphasises the critical need for affluent families to institutionalise their wealth management practices to ensure ...

Optics are telling us all we need to know about Team Trump’s ill-advised approach to negotiating with Russian President Vladimir Putin. Just as the Russian dictator entered the room to meet with ...

Peter Navarro's doctrine of trade imbalances was questioned. Reciprocity in trade was highlighted as a better approach. The US could offer zero tariffs to countries with similar policies. Non-tariff ...