Before you commit to a customer relationship management platform, make sure it has the features you need to grow your ...

Zurich Insurance Group is using AI in its new customer relationship management system to help agents provide more tailored ...

Its lightweight approach makes it especially good for organizations with limited or no prior CRM experience. If you already use some of the software on its integrations list, you should also ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

Blending deep CRM expertise with AI innovation, Chitrapradha Ganesan is leading the shift from reactive customer management ...

As prevalent as mobile advertising has become, one of its more powerful applications remains fairly idle: targeting the customers and prospects in your CRM database. Marketers are quick to build ...

If anything, Halvorsen’s approach teaches that playing the long game might be ... Upside Potential as of April 28: 35.28% ...

Train operator GNER is investing in customer relationship management (CRM) technology to boost revenues, because it can't buy new trains. The company hoped to extend its East Coast main line rail ...

We recently compiled a list of the 9 AI Stocks Poised to Gain from Trump’s Middle East AI Push. In this article, we are going ...

Zoho Corporation, a global technology company, today added deeper AI and work orchestration capabilities to its CX platform, ...

SalesforceCRM and OracleORCL are two of the biggest names in the cloud enterprise software market. Both companies offer powerful, enterprise-grade platforms spanning customer relationship management, ...