Keshav Agrawal concludes that the future of digital commerce hinges on balancing rapid technological innovation with robust ...

Moving beyond chatbots to digital workers that execute tasks. NICE's unveils Agentic AI and partnerships with AWS, ServiceNow ...

Zoom recently launched its Contact Center solution in India, allowing customers to engage with businesses across multiple ...

Infosys and Adobe have announced a strategic collaboration to jointly transform the marketing life cycle of global brands with AI. Together, they will ...

Agentic AI is transforming business workflows with secure, context-aware action. Learn how Cisco’s model is setting a new ...

The Singtel executive said that AI is being embedded into the telco’s operations, customer care and business models.

Supermetrics, the leading Marketing Intelligence Platform, announced today the acquisition of Relay42, a leading, real-time Customer Data Platform (CDP). The acquisition positions Supermetrics' as the ...

OvationCXM, a global leader in customer experience management (CXM), today announced its inclusion in FinTech Global's prestigious 2025 AIFintech100 list. OvationCXM's innovative application of ...

The hidden costs multiply from there: decision paralysis as executives question every AI recommendation, expensive systems ...

Infosys Aster and Adobe’s marketing tools will help marketers create personalised, data-driven customer journeys.

Build your first app with Windsurf! Learn how AI-assisted coding makes app development simple for solo entrepreneurs.

In its mission to become a truly AI-first organization, Comviva, a global leader in customer experience and data monetization ...