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How can executives create a resilient growth strategy when there is little to no clarity about what the future holds? Even ...
Since then, organizations have been chasing the promise of AI and its ability to simulate human interactions with consumers across the customer journey with varying degrees of success. Communication ...
As more retailers fulfill online orders from local stores, customers are increasingly receiving orders with missing or ...
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June 18, 2025 Most businesses are built on a linear model: take, make, and discard. But that norm is reaching its limits, and leaders are under pressure to find smarter, more sustainable ways to ...
A growing body of evidence shows that hybrid or remote work arrangements lead to lower overall performance. Many firms, however, don’t have the option to bring employees back on-site, for a ...
In an era marked by constant uncertainty and where every competitor is racing to add more features, channels, data, and spend, the real differentiator for companies is the courage to remove ...
If you feel like you’ve lost control of your schedule, it’s because you’re not smartly allocating your scarcest resource—your time. The most effective CEOs know their role is not to do ...
HBR On Leadership / Episode 112 Don’t Just Coach Your Employees—Teach Them ...
How the company is scaling their use of AI without losing control. HBR editor at large Adi Ignatius speaks with Lisa Su, CEO of leading semiconductor company AMD, about the company’s evolution ...
May 19, 2025 When our colleague Kevin Evers wrote There’s Nothing Like This: The Strategic Genius of Taylor Swift, we knew we had to talk about it. For so many women, she’s a role model ...
IMD Business School’s Arnaud Chevallier explains how five types of questions can improve your strategic decision-making. Few leaders have been trained to ask great questions. That might explain ...