When they heard Gabriel House residents screaming for help during the deadly fire on July 13, a group of neighbors grabbed ladders and ran to help.

Assisted living centers are rare in Mass, but many families still don’t know what they offer or how they differ from other elder care facilities.

Nine people have died after a Massachusetts assisted living facility caught fire Sunday night. The death toll was revised after an error from the district attorney’s office on Friday. Elderly residents rushed to their windows to scream and beg for help as smoke filled the hallways.

On Saturday, 66-year-old Brenda Cropper’s niece, Priscilla Andrade, visited the memorial for the first time since the fire. She was with her aunt hours before the flames erupted.

For weeks at a time, assisted living residents in wheelchairs on the top level of Gabriel House couldn’t leave their floor, trapped by a broken elevator that management wasn’t in any hurry to fix. Because they couldn’t make it downstairs to the communal dining room,

A 10th victim has died from the fire that ripped through a Massachusetts assisted-living facility earlier this week, officials said Thursday, as records and accounts from staff raise concerns about conditions at Gabriel House before the blaze.

A tenth person has died following last weekend's devastating fire at a Fall River assisted living facility, according to the Bristol County District Attorney’s office.

The family of a resident at the Gabriel House assisted living facility has retained a law firm to investigate the circumstances leading up to the deadly Sunday fire that killed nine people and left dozens injured.