When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

In the fast-moving world of digital transformation, where speed, personalization, and automation define success, Spinning ...

Melissa takes a look at the latest Corsair M65 RGB Elite mouse, priced at £60 in the UK. Is it worth putting on your ...

Tokyo, April 24 (Jiji Press)--Japan will introduce on April 1, 2026, the "blue ticket" fine system under which bicycle riders pay fines for minor traffic violations to escape criminal punishment ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

The global email application market is projected to grow at a CAGR of 11%, from USD 1.6 billion in 2025 to USD 4.7 billion in 2035. The increasing adoption of cloud-based email services is a major ...

Cloud telephony can also include advanced features for call routing, team collaboration and AI support. I compared 20 VoIP phone systems, examining each one’s user experience, features and value.

The Zoho founder isn’t talking about GDP figures or quarterly ... He argued that for decades, the global software industry thrived on bloated systems and an input-driven billing model. India, he said, ...

Our Zoho Desk ticketing system is well designed, cost effective, and beloved by customers in many industries. If you need a ticketing system you are doing yourself a disservice by not taking a ...

That perhaps provided the required elbow room to Pakistan to escalate with India. There is no doubt that the terrorists in J&K are seeking logistic support from locals for their day-to-day sustenance.

Building a Customer Relationship Management (CRM) system from scratch is a major undertaking that ... Tools to capture leads and track them through the sales funnel. The CRM should support qualifying ...