Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Introduction Having a separate business phone number is really important these days. It makes your company look more professional and helps customers trust you more. This article will explain why ...

In the world of real-time customer communication, phone calls still play a pivotal role. Despite the rise of messaging apps, email automation, and chatbots, phone support remains the preferred channel ...

I remember when that company Sly Dial came along I thought– that name is going to get them in trouble. But apparently ...