A California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including ...

A Hayward man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations including that it ...

Two UPS hubs in the Sacramento region will be impacted by the company's operational restructuring, according to a UPS spokesperson. A hub in Stockton is set to completely close May 29 as part of a ...

HAYWARD, Calif. -- A Hayward, California man says UPS lost a unique guitar he purchased, then offered up a bunch of different explanations, including that it was destroyed in the Southern ...

Some companies have been adjusting their workforce as they simultaneously embrace more artificial intelligence and automation ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

From retail to travel, healthcare to home services, the personal touch is quietly disappearing as interactions become less ...