If you were acquainted with Cave through his nihilism in the years of The Birthday Party or with the '90s version of the Bad ...

TOPEKA, Kan. (WIBW) - Blue Cross and Blue Shield of Kansas (BCBSKS) has been recognized as a national leader in customer service, earning the prestigious Call Center of the Year award from SQM ...

OUR ISABELLE MARAK TAKES US BEHIND THE SCENES OF A DISPATCH CENTER AND SHOWS US WHAT IT TAKES TO BE THE FIRST PERSON TO ANSWER A CALL FOR HELP WHEN SOMEONE DIALS 911, THEY’RE MET WITH MORE THAN ...

EVERY YEAR, THE NEEDHAM HISTORY CENTER AND MUSEUM HOSTS A WALK RETRACING ... SEND US YOUR WAKE UP CALL. DOING IT’S EASY. RECORD A VIDEO ON YOUR PHONE. TH WCVB Boston ...

“Call centers are no longer about agents sitting in cubicles,” says Singh, the consultant. “They’re about smart, adaptable systems that understand your business and your customer.

This edition of Org Chart has news on a number of centers around campus, as well as a new endowed chair, a key financial position and more. Geophysicist Amanda Thomas has been named the inaugural ...

Regional Head of Financial Services at Infosys, Vivek Dwivdei, outlines the blueprint banks need to navigate the complex future of call centers and optimize customer and employee value.

Employees wear headsets while working at desks at the 24/7 Customer Philippines Inc. call center in Cebu, Philippines, on Saturday, Sept. 26, 2015. Philippine economic growth will probably quicken to ...

SANTA CRUZ — The Seymour Marine Discovery Center is seeking donations to rebuild and remount the iconic 87-foot-long whale skeleton, Ms. Blue, which was digitally recreated by a high-profile ...

Healthcare contact centers face growing pressure from rising patient call volumes and consumer expectations. Despite these demands, scheduling an appointment by phone can take as long as 8 minutes ...