SSPs are the second most preferred B2B aftersales channel, yet rank only fourth in actual usage. Only 32% of non-SSP users are satisfied with their aftersales experience, compared to 86% of SSP users.

B2B buyers say Self-Service Portals improve efficiency, but many suppliers lag behind customer expectationsBERLIN and NEW YORK, April 30, 2025 (GLOBE NEWSWIRE) -- Spryker, the leading composable ...

Salesforce Inc. today announced the launch of Agentforce for HR Service, a new set of artificial intelligence-powered ...

The platform, called ‘Call Hindu,’ has been developed by BJYM ex-functionary Vishal Durafe who says the idea is to reduce gap ...

Of the estimated 148,000 children eligible for SUN Bucks pending application, according to the Kansas Department for Children ...

Larry Magid is a tech journalist and internet safety activist. Contact him at [email protected].

Explore the best premium domestic flights you can book with 100,000 Chase Ultimate Rewards points—plus smart tips for finding ...

The self-driving vehicle company will introduce its Waymo One ride-hailing app to Washington, DC, and is building the ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Oftentimes, following a general election, the victor is afforded a honeymoon period. For Prime Minister Kamla ...

Recreation researchers are studying how to minimize human impact on public lands while maximizing accessibility.