Sentiment analysis tools use AI to detect emotions and tone during interactions, offering agents real-time insights and next-step suggestions. Resources like CallMiner help agents respond ...

Another reality check is that a degree no longer guarantees a job in your field – or even a “college-level” job at all. Some ...

One of the most prominent supporters' groups in Scottish football has accused the SPFL of ignorance and self-interest around ...

Recreation researchers are studying how to minimize human impact on public lands while maximizing accessibility.

A home and kitchen tour, stage and music performances and a barn dance are set for this weekend on the North Olympic Peninsula.

Right then. Memoirs, eh? Some blighter thinks his own piffle is worth the ink. Life, it seems, this grand outward shuffle from the nursery puddle to the ...

With Bristol headed to the WECA mayoral elections next week, the Cable explains who the candidates are and what the elections ...

But there’s hope on the horizon, with Chelsea announcing a partnership with Ticketmaster today, to bring the system into the ...

Chelsea Football Club’s ticketing system has not been fit for purpose for some time now, with paper tickets, no proper control over resales, and an ancient and often practically unusable online ...

Self-Service Goes Cash-Free: Cantaloupe’s 2025 Micropayment Trends Report Reveals Cashless Payments Now Dominate Self-Service Retail ...