Three flaws in Salesforce's Agentforce platform for creating AI agents and collectively called SalesBleed could give ...

DataGroomr announced that it has been named a recipient of the Salesforce Partner of the Year Award for helping customers ...

AI can write replies to customers. It can also call tools to determine the necessity of a refund and process it. But, is it ...

When Carboni arrived at SharkNinja she found a commerce platform that had limits on customization, social integration, and ...

With Salesforce decoupling the user interface from its platform, solution providers might look to additional ISVs in the ...

Training produces stronger results when employees can apply new knowledge during daily work. Many organizations still keeping course records separate from customer activity, sales results, and service ...

Raju Malhotra, Certinia’s Chief Product and Technology Officer, has explained that for the System of Action, deterministic reasoning is layered on top of the LLM, creating a closed loop where every ...

Four nonprofits build agentic AI solutions designed to expand access to disability entitlements, scholarships, career ...

AI is teaching shoppers to stop searching and start asking. That shift could remake ecommerce, advertising and who controls ...

Despite F5’s strong performance relative to its peers over the past year, Wall Street analysts remain cautiously optimistic about the stock’s prospects ...

Salesforce fixed three SalesBleed vulnerabilities that could let attackers hijack Agentforce for zero-click CRM data ...

Twilio drops after HSBC downgrades the stock on concerns that investors overestimated early gains from Meta’s Muse.