Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

“We need to ensure that we can support the growth of the business as we scale ... The ability to set up customer hierarchies and manage customer relationships in Dynamics 365 Sales is crucial.

Welcome to the April 2025 release update of unified routing in Dynamics 365 Customer Service and Dynamics 365 Contact Center! This update brings a suite of new features designed to enhance the ...

Microsoft Teams gets new features each month. With so many versions of Teams available across different operating systems and ...

REDMOND, Wash. — Microsoft on Wednesday said its profits rose 18% for the January-March quarter, driven by its growth in its cloud computing and artificial intelligence business in a turbulent ...

LONDON — Microsoft pledged Wednesday to fight any U.S. government order to halt data center operations in Europe as it sought to soothe concerns among European customers that trans-Atlantic ...

Samberg logged an assist in Sunday's 5-1 loss to the Blues in Game 4. Samberg ended a five-game point drought with the helper. He has just two assists over his last 14 games dating back to March 28.

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