As the school year wraps up, it's the perfect time to show appreciation for the teachers who have worked to inspire, educate, ...

The complexities of emerging technology and the challenges of recruiting new talent are leading healthcare organizations to ...

By combining machine learning-based text classification and sentiment analysis, we can create a robust AI-powered email ...

The Scattered Spider network is a group of young men in the UK and US who drew notoriety in September 2023 when members broke into and locked up the networks of casino operators Caesars Entertainment ...

The National Cyber Security Centre (NCSC) has warned that criminals launching cyber attacks at British retailers are ...

In today’s fast-paced digital world, the backbone of any successful organization is its Information Technology (IT) ...

Kay Ivey’s desk for her signature. Tuesday afternoon ... Arthur Orr (R) says with extra funding comes accountability measures ...

Congress has overwhelmingly approved bipartisan legislation to enact stricter penalties for the distribution of ...

CAI, a global services firm, announced today it earned the gold Stevie ® Award for Best Technical Support Solution in ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

Working at a desk doesn’t have to feel boring or routine. With the right gadgets, your workspace can turn into a zone of ...

From May 6, the council's customer service centres will move from their ... help facilities such as computers and telephones, and face-to-face support if needed. A homelessness help desk will remain ...