When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

In 2024, a lot of help desk mobile apps stand out for their innovative features and user-friendly designs. These apps cater to various business needs, from small teams requiring simple solutions ...

A person who provides technical support for any aspect of the information systems department, including computer hardware, operating systems, applications and networks. A help desk analyst ...

Tim Porter, managing director at Madrona, said his firm has looked at other startups building software for help desk support ... look for at Founders’ Co-op: technical founders who are obsessed ...