Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

Some people have had to deal with serious financial fallout, identity theft and the loss of years’ worth of personal data.

A more level playing field among ad exchanges should enhance Trade Desk’s TTD programmatic advertising efficiency and win rates. The bottom line: We maintain our narrow moat rating and $82 fair ...

The Texas Senate voted on Thursday to send legislation creating a statewide private school voucher program to Gov. Greg ...

Fortitude Nicsa Global, an IT support and services company in Derby, has announced the appointment of Ian Mills as its new ...

Join Our Team as a Service Desk Agent – Be the Hero of IT Support! Are you passionate about technology and love helping people solve their IT challenges? As a Service Desk Agent, you’ll be the first ...

Brighton and Hove Council help desks will relocate to Jubilee and Hove Libraries from May 6, making face-to-face support ...

The Indian Railways has set up a help desk at the Shri Mata Vaishno Devi Katra railway station for tourists who are planning ...