Bandwidth Inc. (NASDAQ: BAND), a leading global cloud communications software company, announced it has partnered with the ...

In conversations with customers and vendors, a pattern has emerged in the AI adoption narrative — but customers should look ...

Cloud services giant Salesforce has now entered the contact center market with the launch of its AI-driven platform posing a challenge to third-party providers.

Safaricom has launched a suite of business tools covering POS, HR, ERP, and communications, targeting SMEs and large enterprises in Kenya.

Genesys Cloud reached nearly $2.6 billion in ARR in the fourth quarter, with Genesys total revenue of nearly $3 billion for fiscal year 2026 SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud ...

Genesys Cloud reached nearly $2.6 billion in ARR in the fourth quarter, with Genesys total revenue of nearly $3 billion for ...

Mistral releases Voxtral TTS model that’s fast, multilingual and small enough to be practical for voice agents.

Relatively light at just 2 billion parameters, the model is meant for use with consumer-grade GPUs for those who want to self ...

Company combines modern voice AI with decades of banking and AI technology expertise to enhance customer experience and accelerate sales and collections in regulated industries; Previously announced ...

A workplace well-being app might seem like a simple and helpful tool—a mood check-in, some stress management advice, or a chatbot asking how your week has gone. But behind that supportive language, ...

The county’s Board of Commissioners approved a one-year pact that will bring on a system to automatically record and ...

Artificial intelligence has been a prime concern for cybersecurity for years, but it took on a new urgency at this week’s ...