Along with the new security-focused AI agents, ServiceNow revealed that it’s expanding its capabilities in risk-based ...

Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Upcoming ISG Provider Lens™ reports will assess the competitive strengths of service providers and their portfolios for extending IT management principles across the enterprise STAMFORD ...

Enterprise Service Management – Services, covering the U.S. market, and Enterprise Service Management – Software, covering the global market. The reports, scheduled to be released in September ...

At RSA Conference 2025, Cisco unveiled agentic AI capabilities in Cisco XDR, the latest version of Splunk SOAR, and an ...

Nutanix has come forward with the latest version of its Nutanix Enterprise AI (NAI) service. This release is said to add ...

AI innovation, enterprise growth, and a disciplined $30M investment strategy driving a strong start to the year.

AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified ...

Agentic artificial intelligence for customer experience startup Parloa GmbH announced today that it has raised $120 million ...

Upcoming ISG Provider Lens™ reports will assess the competitive strengths of service providers and their portfolios for extending IT management principles across the enterprise STAMFORD, Conn., April ...

In an era in which businesses rely more and more on the cloud to drive operations, the complexity of cloud infrastructure ...

The company is doubling down on AI efforts with a usage-based pricing model, showing impressive traction with its AI-first enterprise service management solution. Despite macroeconomic concerns ...