Generative AI’s use for knowledge management is growing in customer experience programmes, suggesting a new vocation for KM.

Lawmakers are calling on the Trump administration to prioritize funding for more recruiting at the Coast Guard. Last year, ...

Through a sole-source contract, Workday will take over OPM HR systems for managing federal employee payroll, benefits, performance management and more.

The antiquated paper-based federal retirement system has been a target for federal modernization for years and was called out by Elon Musk.

After firing tens of thousands of federal workers this year, President Donald Trump has also made it much harder for them to get their jobs back as he imposes his will over the labor agencies that are ...