Q1 2025 Earnings Call May 8, 2025 4:00 AM ETCompany ParticipantsMassimo Battaini - Chief Executive OfficerFrancesco Gori ...

In most contact centers, agent management isn’t failing ... Monitor the volume and complexity of escalated calls assigned to each agent. Allow more flexible call routing for agents showing early signs ...

InfoComm 2025 will explore how digital signage solutions transform communication strategies, engage audiences and deliver ...

DEEL Media's digital signage solutions are now integrated with Pointsmith's software, The Engine, for an end-to-end, print-to ...

another call center agent identified as a certain “June” was mauled at the Diversion Road in Barangay Bolilao, Mandurriao. According to "June," he was waiting for a jeepney bound for home after his ...

Two call center agents were mauled in two separate incidents by suspects who appeared like minors in Iloilo City on Wednesday. According to the report of GMA Regional TV’s John Sala in “Saksi” on ...

AI-powered knowledge bases significantly improve call center efficiency by providing agents with instant access to accurate and up-to-date information. "AI allows call centers to build knowledge ...

Today's call is being recorded ... consumers need our solutions given the dynamic threat landscape, which shows no signs of slowing. We are committed to increasing the pace of our innovation ...

We list the best digital signage software, to make it simple and easy to set up and manage digital information delivery. The difference is that with digital signage you can display video ...

The Dash Voice AI agent revolutionizes patient ... Healthcare contact centers face growing pressure from rising patient call volumes and consumer expectations. Despite these demands, scheduling ...

If you are submitting a digital display request, please make sure you are following these requirements: Advertising opportunities are only open to CU Boulder departments, colleges, schools, campus ...