New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and deliver smart, personalized assistance.

The survey conducted by Arizona State University’s (ASU) business school confirms a record number of problems with products ...

Yes, Expedia customer service is available 24/7 for urgent travel concerns, including cancellations and refunds. 2. How do I speak to a live person at Expedia? To speak with a live agent, call the ...

Signals, a startup building an artificial intelligence-powered Cloud Employee Platform, launched today with the goal of ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...