AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of ...

The software company is employing agentic AI to give companies the insights to respond to customers faster and improve the ...

Signals, a startup building an artificial intelligence-powered Cloud Employee Platform, launched today with the goal of ...

It’s an all-too-familiar scene in retail contact centers: frazzled employees fielding repetitive calls, juggling customer ...