In a groundbreaking leap forward in solar technology, Springbok Beast Mtawarira has announced the introduction of an artificial intelligence feature in solar energy locally.

Founded over 160 years ago, John Lewis & Partners stands as one of the United Kingdom’s most iconic and trusted retailers. Its journey from a modest drapery shop to a nationwide powerhouse is not only ...

Consumers increasingly see prompt, personalized customer support as the norm, and will likely move on to the next brand if ...

These days every business leader I know recognizes the value of providing an exceptional total customer experience.

Amazon's cloud business seems less exposed to tariffs than its e-commerce operation. And yet, AWS is advising staff on ...

GM is recalling full-sized SUVs from Cadillac, Chevrolet, and GMC equipped with a 6.2-liter V8 for the risk of engine failure ...

The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate AI ...

This edition of the monthly roundup recaps computer use, analytics for autonomous agents, and more new features in Microsoft ...

Everyone with a PayPal account needs to be alert with security experts warning that users are being targeted by a barrage of ...

The very latest UK broadband stats are in and we now know the winners and losers when it comes to overall complaints. The new ...

Canon U.S.A. was listed among the 600 companies recognized for offering the best customer service in America, according to ...

Customer Service on the Street’, a national campaign on how positive attitudes impact customer experience has been initiated ...