Today’s job market can be a confusing and frustrating place for job seekers. News headlines often warn of layoffs and hiring ...

The customer is king – a much quoted business mantra coined by Harry Gordon Selfridge a century ago -- is more of a hollow ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

Upon moving to Toronto from Russia, Valeria Mozheyko was struck by the lack of beauty bars in the city that offered the same ...

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone.

Then came the pandemic, creating the highly unlikely conditions that allowed workplace researchers to ... marketing managers, customer care agents, recruiters, copywriters, consultants and dozens ...

Canon U.S.A. was listed among the 600 companies recognized for offering the best customer service in America, according to ...

In my 25 years of public service, I’ve never taken Ohioans’ trust for granted. Members of this Congress made key promises last year, and Americans — and Ohioans — are trusting their voices in our ...

Step 1: Before a colour service, our in-salon process would be to mist the ... warm up the product and work through the hair starting at the ends and working up toward the roots.

AI can reduce costs — but done wrong, it alienates customers. See how forward-thinking brands are blending automation with ...

In the modern digital age, IT procurement is broken. Despite the litany of technologically advanced devices at everyone’s disposal, IT has been woefully underserved in recent years. However, with IT ...