Emarat, the United Arab Emirates’ state-owned fuel retailer, has entered into a partnership with global cryptocurrency ...

A viral video circulating on social media has led to the termination of several people working for Frontier Airlines.

AI can reduce costs — but done wrong, it alienates customers. See how forward-thinking brands are blending automation with ...

So, there you have it — just a glimpse into the sometimes weird and worrying world of customer service. Whether you're ...

More than 1,000 employees are based at Bridgeport Center, and it has 100 job openings. “Bridgeport is an area where we really ...

Santander will close 24 branches in June as it prepares to shut almost 100 sites across the UK this year and move towards ...

An impatient McDonald’s customer got so fed up with the service that he marched behind the counter and snatched a cash register drawer, according to investigators in Florida. That’s called a “robbery ...

Whether your parcel is large or small, going express or ground, heading to Madrid or Missoula, Angie Williams with the Whitefish post office will take care of it while providing you with excellent ...

Lloyds Bank denied a customer service when they requested an over-the-counter withdrawal that exceeded the limit the branch ...

A Lloyds Bank customer was surprised to be refused service over the counter in branch.

The response did not sit well with the customer, who said they felt uneasy about withdrawing a large sum of money from an ATM ...