Scammers are targeting email inboxes in a sophisticated phishing scheme that impersonates multiple businesses by using ...

Calabrio, the workforce performance company, today announced powerful AI enhancements to the Calabrio ONE suite, designed to help organizations streamline operations, improve agent engagement, and ...

Karen Welsh, a health executive from Lancashire, needed to fly to Brisbane, Australia, to visit an unwell family member. But scammers who contacted her through social media almost succeeded in ...

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business ...

The agency, which administers $130 billion in monthly payments to more than 73 million Americans, said in a recent statement ...

Q1 was another substantial acceleration for ServiceNow AI. The number of Pro Plus deals more than quadrupled year-over-year, including 39 deals with three or more Now Assist products. Average ACV deal ...

Travelers recently uncovered an increasingly common airline customer service scam. Here's what you need to know to keep your ...

The Oklahoma Turnpike Authority wants Oklahomans to watch out for a smishing text scam that is utilizing PIKEPASS' logo and ...

NICE (Nasdaq: NICE) today announced that it has been named a Leader in the 2025 Aragon Research Globe TM for AI Agent Platforms in the Intelligent Contact Center report. The Globe identified NICE for ...

Tesla’s Q1 2025 call focused on how its self-driving tech, upcoming affordable models, and humanoid robots will help save the ...

you can reach Qatar Airways customer service at 1-800-Qatar Airways (+1-888-457-3561). Additional support options include: Call +1-888-457-3561 and follow the prompts. If calling from outside the U.S.