The camp of two Cebu-based business process outsourcing (BPO) executives has appealed to the government to help bring them ...

Kingston has launched the “Built on Commitment” campaign in the Asia-Pacific region. This campaign promises to continue ...

MEDIA RELEASE__First National Bank is proud to announce the promotion of Trevor Kline to the position of Associate Commercial ...

A NatWest customer who complained about an LGBT Pride campaign at his local branch was told to bank online, documents show.

AT&T's switch to open-source AI from ChatGPT enabled cost savings and efficiency, helping the company retain thousands of ...

Mirokaï is designed to be helpful, engaging and enchanting. AEC investigates after missing ballot papers found at election ...

Google revealed the first change to its "G" icon in nearly a decade, putting a new version on its search apps.

When the summer rush hits, your team’s ability to communicate clearly and deliver a seamless experience can make or break ...

Google Play Protect is a major layer of defense against malware, and Google is bringing a couple of key additions to the ...

In the evolving world of customer service, organizations are embracing advanced technologies to anticipate and resolve issues before they arise, improving efficiency. This shift is largely driven by ...

CMSWire’s State of Digital Customer Experience 2025 report unpacked: real ROI drivers behind AI, personalization and customer ...

AT&T uses AI to categorize 40 million customer service calls annually. ChatGPT initially helped but was costly, so AT&T developed a cheaper, faster open-source AI system. This article is part of ...