Data silos are the enemy of quality AI. Ensuring a consistent, accurate foundation for AI requires data be synchronized ...

If your integration “works” but customers still suffer, the issue isn’t technical. It’s structural and solvable. The post ...

The typical organization ... into the larger customer journey? Is the work of the billing department aligned with the customer service people receive during set-up as a new customer? Are marketing ...

When cybersecurity measures are correctly implemented, they mitigate risks like data breaches, ransomware and unauthorized ...

Here's how chief information officers, IT leaders and other business executives can successfully leverage AI to navigate this ...

For more hydrologic information ... to meet each customer's goals. Each month, the centers handle more than 10,000 proactive service requests identified through advanced system analytics ...

The role of agentic AI has grown rapidly over the past several months as organizational leaders seek ways to accelerate AI ...

Why settle for off-the-shelf AI? Microsoft explains the process and best practices involved in using fine-tuned models. See ...

The fire, HVAC, and security equipment manufacturer is building in-house IT capacity and know-how after years of overly ...

AI Maturity in Financial Services is key to gaining a competitive edge. IMD’s AI Maturity Index shows how strategic AI ...

China tells nationals to 'leave Sudan immediately' Knowledge 2025 — Rimini Street, Inc. (Nasdaq: RMNI), a global provider of ...

In a highly regulated area like financial services, generative AI tools can still go off the rails, says Keith Toney, president of Credit and Decision Management at Discover Financial Services.