Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with Aramex, a global leader in logistics and transportation ...

Invoca achieves 50% year-over-year growth as customers turn to its AI-driven contact center solution to increase agent productivity, improve customer experience, and drive stronger revenue results.

Retail businesses are embracing technological advancements to enhance customer experiences and optimize performance. In his latest research, Sucharan Jandhyala explores how advanced customer tracking ...

A unified data and AI foundation that brings together all customer and campaign data, making it easy for marketers to understand their audience, self-serve insights, and drive relevant, efficient camp ...

About the interviewee Melissa Fellner is a global consumer marketing director, respiratory biologics, at AstraZeneca. She has more than 20 years of US and global experience in the areas of ...

HGS Interactive is an AI-first digital agency, a part of Hinduja Global Solutions (HGS), with over a decade of experience in ...

he has observed companies embracing a lot of the marketing technology that’s needed to begin the organisational transformations that will allow them to deliver a good customer experience.

Also: A Wix executive explains how YouTube draws more shoppers, Target is succeeding with self-checkout, Google still ...

The bank does not offer 24/7 customer service. Its banking products, such as checking accounts, savings accounts, and money market accounts, have customer support options every day of the week.

As customer expectations continue to rise, the ability to adapt quickly and deliver value consistently will define the next ...

We recently published a list of 10 AI Stocks Getting Wall Street’s Attention Right Now. In this article, we are going to take ...