Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an expanded partnership with Aramex, a global leader in logistics and transportation ...

Invoca achieves 50% year-over-year growth as customers turn to its AI-driven contact center solution to increase agent productivity, improve customer experience, and drive stronger revenue results.

A unified data and AI foundation that brings together all customer and campaign data, making it easy for marketers to understand their audience, self-serve insights, and drive relevant, efficient camp ...

HGS Interactive is an AI-first digital agency, a part of Hinduja Global Solutions (HGS), with over a decade of experience in ...

We look at how the customer experience is changing due to COVID ... “When an organisation looks at an HCP or customer, are they a marketing customer, a medical affairs customer, a sales customer?” ...

The bank does not offer 24/7 customer service. Its banking products, such as checking accounts, savings accounts, and money market accounts, have customer support options every day of the week.

Surprising Ways Data Analytics Uncovered Hidden Revenue Opportunities Discover surprising data analytics insights that can significantly boost revenue growth. This article presents a collection of ...

Of course, there are countless value stocks that are worth mentioning, but this is a concise list of the top 4 undervalued ...

In the past, business leadership often hinged on experience, instinct, and relationships. While these qualities still matter, ...

The QKS Group SPARK Matrix provides competitive analysis and ranking of the leading Governance, Risk and Compliance Platform vendors.Swiss GRC, with its comprehensive technology and customer ...

The QKS Group SPARK Matrix provides competitive analysis and ranking of the leading IT Risk Management vendors.Swiss GRC, with its comprehensive technology and customer experience management ...